Frequently Asked Questions
1. Do I have to have Photoshop to use these templates?
YES. If you want to get Photoshop or would like to upgrade, click button below.
2. What version of Photoshop do I need?
CS or higher.
3. How much Photoshop knowledge do I need?
Just the basics! We have detailed tutorials if you would like to get specific instructions. We’ve tested the templates with self-proclaimed “Photoshop-ically-Challenged” folks, and they did just fine. Once you do it a couple of times, it’s really quick and easy.
4. What type of payment do you accept?
Right now we accept payment through Paypal.
5. Can I make copies of the Limberdog templates for my friends?
No! The designs are copyright protected. These templates are intended and priced for one user only. (show your friends your cool custom cards and have them visit our site!)
6. How customizable are the templates?
Most templates are fully customizable. All templates have customizable messages, and of course you can add your own images, and your studio information. You can use any font you currently own. In some templates the colors can easily be modified. Due to the intricacy of some designs, it will be more time-consuming to change the colors. We have tried to note specifics on each template.
Tutorials are available.
7. Are the colors on the templates going to be printed the same as I see on my monitor?
As you know, all monitors show differently and all labs print differently. Therefore, we cannot guarantee the outcome of any colors on our templates. Check with your lab for color profiles or other suggestions for calibrating your monitor.
8. I messed up my template, can I get another?
Due to the nature of the template, there is no free replacement of templates. We are sorry but you will have to order another one. Make sure you always do a ‘SAVE AS” command so you are not working on the original template!
9. I decided I don’t want the template I bought. Can I return it?
We are sorry but there are no returns.
10. Do you offer any special discounts?
If you buy 5 templates, you get one free!
11. How often do you introduce new designs?
Every couple of months so check back often!
12. Can I be notified of new design releases?
At this time there is no notification system but we hope to add that soon.
13. Do you offer custom design services?
Yes, we offer services ranging from customizing an existing template to creating new templates, to full-scale branding design. Email kimberly@wassenbergphotography.com for a quote.
14. When I open the Limberdog template, Photoshop tells me it can’t find the font! Help!
We don’t provide the fonts with our templates. The fonts shown are just a guide to the style of font best suited for the design. Please choose a font from your font menu with a similar style, or if you really want the one we used, contact us and we can tell you which one it was so you can purchase it.
15. I dragged my image into the template but it didn’t go into the image space! Help!
Make sure you are on the correct layer before pasting your image. The "image goes here" layer should be highlighted.
16. My Limberdog template is customized and saved as a jpeg. Where should I get it printed?
Check with the "Labs we Like" links for press-printed services.
17. How do I get my Limberdog design into my lab’s template?
Flatten the Limberdog template into a jpeg (after doing a “save as”, open your lab’s template, cut and paste the Limberdog template into the lab’s template (do a “save as” for the lab template). Adjust if necessary, so the safe lines are in the right place
18. I really want to sell a lot of these cards! How do I market them?
Use the marketing suggestions provided in the ideas page (coming soon). You can use your computer to do a slide show of designs, email examples to clients, use the free pdf galleries on your website or blog, or print some samples and make a sample book so clients can touch and see the end result. Check our blog, we will post more ideas there.
No, these templates are for professional photographers only for the purpose of making products for clients.
20. Where did the name Limberdog come from?
There is no “Limber Dog” in the house. (just one fat cat!) Limberdog was a nickname for Kimberly, the founder of Limberdog, given to her by her hubby….it came from “Kimberly… Limberly”…evolved into “Limberdog…” He’s very creative.
21. Still have a question?
kimberly@wassenbergphotography.com
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